Custom Survey Plugin For WordPress

custom survey plugin wordpress
  • WordPress
  • Custom Plugin

Project Goal

Online surveys are one of the most time-tested ways to collect data from customers and use it for formulating winning business strategies. A tool that helps you conduct such surveys can become a great relief for the scalability and growth of your business.

One of our clients wanted to build a similar solution to let WordPress website owners conduct surveys to collect actionable data from customers and employees. The goal was to build a custom survey plugin offering seamless integration with WordPress websites.


After conducting the initial discussions to choose the technologies that can fulfill this goal, we kickstarted with development of our custom survey plugin. The client has a long list of features he wishes to integrate into this plugin.

Our custom WordPress plugin development team used their year of experience to deliver this project successfully and come up with the following features to satisfy the client’s expectations:-

Custom Survey Settings

The plugin was equipped with the functionality to customize the survey settings. The users can change the status, time, customer preference, and survey preference options. It enabled the admin to change the settings of the survey plugin according to their requirements. Admin can easily enable or disable all these functionalities in the backend.

Choose the Pre-configured templates

We provided multiple pre-configured templates in the plugin so that users can create unique and engaging surveys for data collection. They can select templates with customized questionnaires for data concerning different aspects of the business.

Compatibility with Multiple platforms

There are multiple platforms like email, Web, Link, Kiosk, and iOS SDK that can be used to send surveys to customers. To ensure that our client never runs out of options when it comes to the mode of conducting surveys, we made this plugin compatible with all popular modes in use to send surveys and collect data.

Ability to Customize the template and platform

Users can customize the selected template and the survey-sending platform. We implemented the functionality to customize the brand logo, brand text, sending email addresses, etc. Users can also choose the preferred language of the survey before sending it to the customer.

Import contacts and schedule surveys

We made it easy for users to import the data of customers to whom the survey will be sent. Users can choose the survey mode one-time email survey or autopilot. It will require putting the customer’s details or uploading the detailed file in CSV or Excel format.

Ability to display Users’ Responses

Users can view the responses of the customer in the multifunctional dashboard provided for the plugin users. They can view previous reports using custom date filters for tracking the valuable feedback by the customers.

Option to Invite coworkers

We integrated the feature to add business partners, coworkers, employees, etc to view the data for responses collected through surveys. Admin can invite them by using their email address and also has the option to choose the role of the invited person.

Final Words

These were some features we added to this custom WordPress survey plugin. Apart from building this plugin, we also assisted our client to upload the plugin to the WordPress plugin store so that interested WordPress websites can integrate and use it.

If you are also planning for similar unique solutions for the WordPress community, we can help you turn your idea into fully functional plugins that satisfy your business goals. Just hit the contact button below, and our team will get in touch with you ASAP.

Client’s Feedback



A big thanks to the team for their fantastic work and proactive approach while building my custom survey plugin. I will work with them on my future projects too, and if anyone is looking for a trustworthy development partner, I would recommend hiring TBI for the best results!

Christian P

Ready to discuss your requirements?