A SaaS solution for customer-focused influencer marketing
“I have working with TBI for 4 years now.
They are reliable. They are true partner and the communication skills are great. ”
About us
We are an AI and ecommerce engineering company founded in 2011, with 150+ in-house engineers in Chandigarh, India and an office in Florida, United States.
Our work is grounded in technical depth. We build ecommerce platforms, custom software and AI systems for businesses across the US, UK, Australia, Canada and the Middle East.
By the numbers
We build ecommerce platforms, custom software and AI systems for businesses across the US, UK, Australia, Canada and the Middle East.
- 15+ Years, founded 2011
- 450+ Projects delivered
- 150+ In-house engineers, designers and QA
- 4.9/5 Across 900+ client reviews
Who we are
We build what we recommend.
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Ecommerce platforms: Shopify, Adobe Commerce, BigCommerce, WooCommerce and headless architectures.
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Custom software: SaaS products, internal business systems, MVPs and third-party integrations.
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AI systems: agents, automations, retrieval-augmented applications and predictive models.
How we got here
Our work has followed a single line since 2011: build systems that businesses depend on, and stay with them long after launch.
Each phase below grew out of the one before it. AI engineering is the current chapter.
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2011
Founded in Chandigarh
We began as a web development team serving clients in the US and UK.
The principle we started with was Kaizen continuous, incremental improvement
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2014–18
Ecommerce specialisation
We evolved from general web development into ecommerce engineering, building specialized expertise across Magento, WooCommerce, and Shopify.
Several clients from this period are still with us today.
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2019–23
Scale and integration depth
We grew past 150 in-house staff and opened our US office in Florida.
Integration work became a core discipline over 900 connections built across ERP, CRM, payment and logistics systems.
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2024–26
AI engineering
Our AI work began with machine learning classification, prediction and forecasting models built on client data.
It has since grown into retrieval augmented systems, conversational agents and process automation built on modern language models.
Partnerships and certifications
Our Credentials
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Shopify Select Partner
Recognised by Shopify for consistent expertise across storefronts, custom app development, Plus implementations, and headless commerce.
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Claude Partner
A registered member of Anthropic’s trusted partner network for firms building production-ready applications powered by Claude AI.
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OpenAI Partner
Part of OpenAI’s partner ecosystem, helping businesses turn advanced AI capabilities into reliable, production-ready applications.
75+ certified engineers across our delivery teams.
More than 75 of our engineering and delivery staff hold current certifications in AI development tooling Claude Code, Codex and Cursor and in prompt engineering. These are held across our teams rather than concentrated in a specialist group.
Our AI work
Systems we have designed, built and put into production
- Agentic AI
- In production
Jovian
An agentic AI consultant designed to move from business discovery to opportunity prioritization and implementation planning helping teams turn AI ambition into a structured roadmap.
- Discover
- Prioritise
- Plan
- Automation
- Sales operations
Sales and Outreach Campaign
A workflow that fetches leads, qualifies them, enriches data, generates personalised outreach, handles follow-ups and keeps campaign activity visible in one central process.
- Question
- retrieval
- grounded answer
- Voice AI
- Customer operations
Voice Agent
An AI voice agent for a moving company that handles inbound enquiries, captures move details, validates information, generates estimates and brings a human into the loop when needed.
- Call
- inventory
- estimate
- booking
- Operations AI
- Human-in-the-loop
Procurement Automation
An intelligent procurement workflow that monitors inventory, recommends purchasing actions, keeps approval with the business owner, creates purchase orders and tracks supplier responses automatically.
- Signal
- research
- outreach
- reply
Testimonials
Hear what our customers say.
Long-term partnerships are best understood through the people who have worked with us.
Magento automation for moving business
“I have been doing business with them for past 5-6 years. I consider them as a part of my own business. Their knowledge about the industry is amazing ”
Our core team
The founding members of our agency.
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“Leads engineering across ecommerce, custom software and AI. Sets the technical standards our teams build to and is the escalation point when a project hits an architectural problem.”
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“Works with clients from first conversation through to delivery. Nineteen years in software engineering, and leads TBI's AI practice.”
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“Leads hiring, training and professional development across the company, including the technical standards our engineering teams are certified against.”
How we work
The values we live by.
Four principles that guide how we work, build better digital solutions, and create lasting value for every client.
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Kaizen
Continuous, incremental improvement in our own practice as much as in the platforms we maintain.
It is the principle we started with in 2011, and it is why our engineers keep certifying.
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Ownership
We deliver what we commit to and take full responsibility for our part of a project.
When something needs correcting, our first priority is resolving it.
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Clear counsel
We give our honest technical assessment, including when a simpler approach would serve you better.
Clients rely on us for judgement as much as for delivery.
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Teamwork
Every engineer works with colleagues who have solved adjacent problems and leads they can consult.
Depth of team is what distinguishes an engineering company from an individual contractor.
Life at TBI
Teamwork is the only way we work.
We are based in Chandigarh, among the greenest cities in the country and a strong place to build software. We hire for curiosity and invest in our team's technical development, funding the certifications and training that support it.
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Technology we build on
The stack behind the work.
- Shopify Plus
- Adobe Commerce
- BigCommerce
- WooCommerce
- Shopware
- WordPress
- Next.js
- React
- Claude
- OpenAI
- LangChain
- LangGraph
- Pinecone
- LangSmith
- RAG
- Vector databases
- Laravel
- Node.js
- Python
- PHP
- React Native
- Flutter
- PostgreSQL
- AWS
15+ years of building software
Grow your business with us.
Spend less time worrying about technology. We take complete ownership of your project.
TALK TO OUR EXPERTS