Ecommerce Personalization Tools

Ecommerce personalization tools
built around your products

We build custom personalization tools that let your customers configure, preview and purchase products around their individual preferences and requirements.

Elie Kattar

Elie Kattar

CEO, BFK Warzone

“I’ve worked with TBI for more than 3 years. Excellent response time, always available, and consistently supportive. Highly recommend their reliable development team.”

5 out of 5 stars Verified Review from Google

Personalization experience

We have spent 15+ years building ecommerce experiences, with an in-house team that develops configurators, interactive product designers, real-time previews and personalized shopping journeys.

15+

Years building ecommerce solutions for businesses

150+

In-house ecommerce development team

4.9/5

Client rating across 900+ verified reviews

Agentic commerce

Where AI fits into ecommerce personalization today

01 / Discovery

Preference-led product discovery

We can use behavioural and preference data to help customers narrow large catalogs around what they are actually looking for. As agentic commerce develops.

02 / Configuration

Smarter product configuration

Complex products carry combinations, dependencies and compatibility rules buyers must understand. We build guided configuration experiences that use those rules and customer inputs to narrow valid choices.

03 / Conversion

Context-aware recommendations

Personalization can continue after the customer has configured the main product. Recommendation logic can use product choices, browsing behaviour and purchase context to surface relevant additions.

04 / Personalization

Adaptive shopping experiences

We combine customer inputs, catalog data and behavioural signals to change what shoppers see as they move through the store, including products, configuration choices, content and offers.

What should your personalization tool actually do?

Send us your products, customization rules and current buying flow. We will map the personalization experience and explain what needs to be built.

DISCUSS YOUR REQUIREMENTS

Personalization capabilities

Ecommerce personalization tools built for how customers choose

Custom Product Designers

  • Let customers personalize products including apparel, PCs, eyewear, cakes, bats, storybooks and other configurable or made-to-order products

  • Give buyers controls for text, images, colours, patterns, fonts, layouts and other product-specific choices within one guided interface

Real-Time Visualization Tools

  • Give customers an interactive view of the product while they customize its appearance, components, text or other available options

  • Support detailed and multi-angle product visualization where buyers need to inspect individual choices before confirming a configured product

Omnichannel Personalization

  • Carry relevant personalization experiences across your online store, mobile journeys, physical retail touchpoints and other customer-facing sales channels

  • Connect customer and commerce data so personalization does not have to restart whenever the buyer moves between supported channels

Personalized Gift Tools

  • Build gifting experiences around custom messages, images, colours, layouts, patterns, packaging choices and other product-specific personalization options

  • Let customers create products for individual occasions while giving them enough visual feedback to understand what recipients will receive

Personalized Marketing Journeys

  • Use customer and shopping data to make recommendation emails, checkout experiences and follow-up campaigns more relevant to individual buying behaviour

  • Build cart recovery and recommendation logic around the products a customer viewed, configured or considered instead of relying on generic messages

Personalized Recommendations

  • Recommend products using customer preferences, browsing behaviour, previous searches and other commerce data available within the shopping experience

  • Surface relevant complementary products during the buying journey to support cross-selling and upselling without presenting every customer with identical suggestions

Our process

From requirements to a working personalization experience

We keep you involved from the first discovery conversation through development. We define what the personalization experience needs to do, assemble the right team and keep you updated as the work progresses.

01

Book a discovery call

  • Tell us about your products, customers, existing ecommerce setup and what you want shoppers to personalize.
02

Define solution and team

  • We agree the project specifications with you, then select and onboard the team required for the build.
03

Build and track progress

  • We develop the personalization experience, keep you updated on progress and adapt the implementation as requirements become clearer.

Personalization work

Personalization tools we
have built.

Eyewear · Product configuration

Personalized online eyewear store

We built a full ecommerce store for Brook Eyewear as the business moved from local retail into online selling. The experience included custom product configuration and connected commerce functionality, giving customers a more personalized way to choose and purchase eyewear online.

Gaming · PC configuration

Custom PC configuration experience

We developed a custom PC configurator for a gaming retailer, letting customers select and combine components around the computer they wanted to build. The tool turned a complex component-selection process into an interactive buying experience connected directly to the retailer's online store.

Publishing · Product preview

Personalized storybook preview tool

We created a custom personalization tool for a storybook business that lets customers enter their details and preview how those details appear throughout the book. Buyers can review every page before ordering, giving them greater visibility into the personalized product they are purchasing.

Sports · Product configuration

Custom baseball bat configurator

We developed a configurator for a Boston wood bat maker that lets customers personalize the barrel and handle colours, logos and text. A live visual preview shows the selected options as they change, helping buyers design and review their bat before ordering.

Food · Custom ordering

Interactive custom cake designer

We developed a custom cake-ordering application for a Dubai bakery, giving customers an interactive way to create personalized cake orders online. The resulting experience connected product customization with ordering and contributed to a measured increase in organic traffic following the launch.

Client feedback

What our clients say

“We have worked with TBI
for over four years.
Fairly Priced services and
on-time project delivery. We are
happy with the work.”

MaddyFounder and CEO, Group Shop

Build your personalization tool

Give customers more
control over what they buy

Tell us what your customers need to configure, preview or personalize. We will turn those requirements into an ecommerce experience connected to your products, buying journey and existing systems.

START THE DISCUSSION

Why TBI

Fifteen years building ecommerce experiences.

We have spent 15+ years building ecommerce solutions, backed by 150+ in-house ecommerce developers. Our work includes product configurators, interactive designers, real-time visualization, custom ordering experiences and personalization across different product categories. We bring the engineering depth needed to connect the customer-facing experience with the systems underneath it.

We work with you from requirements through launch and continued optimization. You get a team that can discuss the buying problem, define the functionality and build it. We also provide ongoing maintenance and feature development, so the personalization experience can change as your catalog and customer requirements develop.

15+

Years ecommerce development experience

4.9 ★★★★★

Across 900+ verified reviews

150+

In-house ecommerce team

The systems behind personalization

Every layer it takes to make personalization work.

Product configurators Interactive designers Real-time previews Multi-angle visualization Responsive interfaces Guided configuration Dynamic product results Custom ordering Product configurators Interactive designers Real-time previews Multi-angle visualization Responsive interfaces Guided configuration Dynamic product results Custom ordering
Catalog data Customer profiles Pricing logic Product rules Order workflows Recommendation data Checkout data Inventory connections Catalog data Customer profiles Pricing logic Product rules Order workflows Recommendation data Checkout data Inventory connections
Frontend engineering Backend engineering Data storage API integrations Performance monitoring Testing automation Analytics integration Maintenance tooling Frontend engineering Backend engineering Data storage API integrations Performance monitoring Testing automation Analytics integration Maintenance tooling

Ecommerce personalization tools: common questions answered

Every personalization project is different, so we price the work around the functionality and implementation required rather than applying one fixed cost.

The main factors include:

  • The features and functionality you need
  • The systems the tool must integrate with
  • The complexity of the user interface
  • The number of products and personalization rules
  • Real-time visualization or preview requirements
  • Ongoing maintenance and support

A product recommender, for example, has different engineering requirements from a visual configurator that must render many combinations and pass configuration data into an order. Share your requirements with us and we can scope the work around the experience you want to build.

15+ years in ecommerce

Build your ecommerce personalization experience

Tell us what your customers need to personalize, configure or preview, and we will help define the build.

Talk To An Expert